Mental Health Support Worker Job Description

Mental Health Support Worker Job Description

This Mental Health Support Worker job description will provide an insight and overview of the role. Whether you need a guide for your job adverts or to ensure you’re using the right job title for your role, occy has you covered.

Table of Contents

What is a Mental Health Support Worker?

Mental Health Support Workers support clients with mental health conditions with day-to-day tasks. They do this by helping them to develop skills to gain more independence and achieve targets in their care plans. This is all done while providing emotional support and companionship. They also support the families of clients by answering queries and providing progress updates and information on mental health conditions and treatments. Other responsibilities include liaising with and assisting other healthcare professionals and accurately maintaining patient records.

Main Responsibilities of a Mental Health Support Worker

Qualifications and Soft Skills

Depending on the requirements of the role, Mental Health Support Worker opportunities are suitable for entry-level and experienced candidates. Many companies employ entry-level candidates and provide opportunities to train and obtain the skills. In all cases, an empathetic, caring, and understanding nature is required. Mental Health Support Worker job descriptions typically include:


Average Salary 

The average hourly wage for a Mental Health Support Worker in the UK in June 2024 is £11.98 per hour. However, this rate varies across different regions. In Oxford, the average wage is £13.32, while in Leeds, it averages £11.48 per hour.

Providing a clear pay range in a Mental Health Support Worker job description or advert not only encourages job seekers to apply for your role but also reduces admin and time-to-hire for ideal candidate.

Similar Job Titles Associated with the Role

It can be beneficial to include similar job titles with transferrable skills that qualified candidates may also be searching for. This also gives candidates a full picture of the kind of skills and experience you are looking for. Examples include Support Worker, Mental Health Care Assistant, Psychiatric Technician, Support Worker, Recovery Support Worker, Residential Support Worker, and Healthcare Assistant.

What are the Current Challenges When Hiring Mental Health Support Workers?

  • High Demand: A high demand for Mental Health Support Workers across the UK has led to high competition for candidates. This is especially evident in rural or remote areas.
  • Perception of the Role: Jobs in the care sector are often seen as demanding both physically and emotionally and involve long, unsociable hours. This makes it hard to attract and keep workers when other entry-level jobs offer similar pay. Promoting the role’s benefits, like the opportunity to improve community members’ lives, can help overcome this issue.
  • Cost of Qualifications and Clearance: The cost of an Enhanced DBS check, certifications, and qualifications can deter people from pursuing or continuing a career in care. Offering funded training and progression opportunities can be seen as an investment in future careers. This will appeal to talent.
  • Time to Hire: As Mental Health Support Workers are in high demand, candidates often apply for multiple roles. To retain your candidates, maintain regular communication throughout the hiring process and aim to complete it quickly.

What is the Difference Between a Job Description and a Job Advert?

Understanding the difference between a job description and a job advert is key to crafting adverts that really grab attention.

So, what is the difference?

A job description gives you in-depth and comprehensive details about a role. This includes what it involves, who you’ll report to, and all the tasks you’ll be tackling. It’s a go-to guide for understanding the ins and outs of a job.

A job advert, on the other hand, is your chance to sell the role to potential candidates. It’s all about getting them excited and interested. So, you highlight the must-have qualifications, sum up the main responsibilities, and showcase what makes your role stand out by listing company benefits and more about the company culture. The trick is to keep it short, sweet, and focused on the good stuff.

Here at occy, we help our customers create engaging job adverts with tried and tested methods proven to generate 35% more applications, alongside numerous other tools that improve the candidate attraction process as well as your time to hire.

Not ready to talk to us yet? Why not download our Job Advert Writing Checklist and try it for yourself?

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